> ## Documentation Index
> Fetch the complete documentation index at: https://moengage-docs-limits-messaging.mintlify.site/llms.txt
> Use this file to discover all available pages before exploring further.

# Personalize Content Using Recommendations

> Add personalized product recommendations to your MoEngage campaigns so users discover relevant items, improving engagement and conversion rates.

# Overview

Recommendations are a group of related products often sold or marketed together. They are common in e-commerce, retail, and digital platforms. They help users by:

* **Ease of discovery**: They can quickly find related products within a set, simplifying navigation in large catalogs.
* **Simplified decision-making**: Offer curated options, making it easier for them to choose products that meet their needs.
* **Enhanced user experience**: Bundling related items into sets reduces the time spent searching for complementary products.

Personalized recommendations tailor the selection of products based on user preferences or purchase history, benefiting them by:

* **Relevant recommendations**: They see products that better match their needs.
* **Increased satisfaction**: Personalized sets align with their interests, improving engagement.
* **Better value**: They receive tailored discounts or bundles, enhancing the perceived value.
* **Efficient cross-selling**: Suggests complementary products, encouraging additional purchases.

# Channels That Support  Personalization Recommendations

| Channel             | Supports Personalization? |
| ------------------- | ------------------------- |
| Push                | Yes                       |
| Email               | Yes                       |
| SMS                 | Yes                       |
| In-app Messaging    | Yes                       |
| On-site Messaging   | Yes                       |
| Cards               | Yes                       |
| Connector           | Yes                       |
| WhatsApp            | Yes                       |
| Facebook Audience   | No                        |
| Google Ads Audience | No                        |

# Use Recommendations in Campaigns

You can personalize recommendations while creating the campaign in two ways:

<Tabs>
  <Tab title="Custom HTML Editor">
    1. While creating content, on the **Custom HTML Editor** tab, hover over the required template and then click **Choose** to open the editor.

           <img src="https://mintcdn.com/moengage-docs-limits-messaging/2V_kliBk5L3iI5YI/images/moengage_e8e5f0.png?s=37dffc0b1b82859d32adc1709ecafdc3" alt="HTMLEDITORFINAL1.gif" width="553" height="142" data-path="images/moengage_e8e5f0.png" />

    2. In the **Template Editor** section, type *@*.

    3. On the **Personalization** dialog box, click the **Data personalization** tab.

           <img src="https://mintcdn.com/moengage-docs-limits-messaging/nKOco8ydI6v-QQf4/images/moengage_103ac8.png?s=d9564231167c6a10c00537d2a7961c9b" alt="CUSTOMHTML2.gif" width="548" height="272" data-path="images/moengage_103ac8.png" />

    4. In the **Select Attribute** list, click the required set under **Product sets** and click **Done**.

           <img src="https://mintcdn.com/moengage-docs-limits-messaging/haZKi6WfMK0B1Yv7/images/moengage_c6091b.png?fit=max&auto=format&n=haZKi6WfMK0B1Yv7&q=85&s=04e02d9010f9a2025b08747f20f3f2c8" alt="CHTMED1.png" width="1254" height="968" data-path="images/moengage_c6091b.png" />

    5. In the **Template Editor** section, type *@* to select the required product set and write the Jinja code to fetch the list of product set attributes and send the product set in the communication based on user preferences.

           <img src="https://mintcdn.com/moengage-docs-limits-messaging/n2gjry3XuDoiErtP/images/moengage_9e504f.png?s=9a1d60cbc46cf80503d74924711c1d88" alt="personalization@jinjaproductset.gif" width="1350" height="404" data-path="images/moengage_9e504f.png" />

    6. Click **Preview**.

           <img src="https://mintcdn.com/moengage-docs-limits-messaging/mgAWzx5IRmc7MTeO/images/moengage_832cab.png?fit=max&auto=format&n=mgAWzx5IRmc7MTeO&q=85&s=60d75a75265db43c851ccb5d5e53d2c1" alt="Screenshot 2024-11-25 at 2.24.05 PM (1).png" width="2870" height="1460" data-path="images/moengage_832cab.png" />
  </Tab>

  <Tab title="Drag and Drop Editor">
    1. While creating content, on the **Drag and drop editor** tab, hover over the required template and then click **Choose** to open the editor.

           <img src="https://mintcdn.com/moengage-docs-limits-messaging/yNJq4BjE4KyIyB58/images/moengage_a64254.png?s=11be9c5104b39cd3c1ea5d4112edd139" alt="DRAGANDDROP1.gif" width="544" height="285" data-path="images/moengage_a64254.png" />

    2. In the template editor section, on the **ROWS** tab, click *Product Sets* in the list.

    3. On the **ADD PRODUCT SET ROW** dialog box, in **Select product set** list, click the defined product set and click **Create**.

           <img src="https://mintcdn.com/moengage-docs-limits-messaging/kQAmKyMWVo3268jT/images/moengage_d438a2.png?s=12deed976e0346b619a208e46b5a6940" alt="DRAGANDROP2.gif" width="540" height="286" data-path="images/moengage_d438a2.png" />

    4. Expand the **Row layout** accordion and click the required row layout.

           <img src="https://mintcdn.com/moengage-docs-limits-messaging/5XsPhWw9tJ7LnV8Y/images/moengage_5d6c2e.png?fit=max&auto=format&n=5XsPhWw9tJ7LnV8Y&q=85&s=60c391c16796998e328b2e918e379f83" alt="DRAGANDDROP3.png" width="1838" height="804" data-path="images/moengage_5d6c2e.png" />

    5. Expand the **Product Block Layout** accordion and click the required product block layout.

           <img src="https://mintcdn.com/moengage-docs-limits-messaging/-m3UJ-nmMHfSSiXt/images/moengage_733d7a.png?fit=max&auto=format&n=-m3UJ-nmMHfSSiXt&q=85&s=1bc75921ff5058b36149d85004864418" alt="DRAGANDDROP4.png" width="1828" height="982" data-path="images/moengage_733d7a.png" />

    6. Expand the **Information Mapper** accordion and define the information mapper.

           <img src="https://mintcdn.com/moengage-docs-limits-messaging/-nqRSWW34HmsAPfl/images/moengage_766408.png?fit=max&auto=format&n=-nqRSWW34HmsAPfl&q=85&s=037285bbb0cbd5c00b5a667b4e5414e4" alt="DRAGANDROP5.png" width="1834" height="1012" data-path="images/moengage_766408.png" />

    7. Click **Create**.

    8. Drag and drop the defined product sets on the template.

           <img src="https://mintcdn.com/moengage-docs-limits-messaging/e22o1m7gKjbDolNa/images/moengage_8d33cc.png?s=ea40b1af311b3369361f6e79358382b2" alt="DRAGANDDROP7.gif" width="540" height="273" data-path="images/moengage_8d33cc.png" />

    9. Select **Preview.**

           <Frame>
             <img src="https://mintcdn.com/moengage-docs-limits-messaging/CdKna1BFM9ytIqqo/images/select-preview.png?fit=max&auto=format&n=CdKna1BFM9ytIqqo&q=85&s=434445cc739f98dfe29edb65013c8b0e" alt="Select Preview" width="2878" height="1630" data-path="images/select-preview.png" />
           </Frame>
  </Tab>
</Tabs>

# Personalize Campaigns with Recommendations

You can personalize campaigns using predefined catalogs and product sets. For more information, refer to the following articles:

* [Personalizing Email campaigns using Recommendations](/user-guide/content/recommendations/personalize-campaign-with-recommendations/using-recommendations-in-email)
* [Personalizing Push campaigns using Recommendations](/user-guide/content/recommendations/personalize-campaign-with-recommendations/using-recommendations-in-push)
* [Personalizing On-Site Messaging campaigns using Recommendations](/user-guide/content/recommendations/personalize-campaign-with-recommendations/using-recommendations-in-on-site-messaging)
