Overview

MoEngage provides no-code gamification templates for On-site Messaging (OSM) campaigns, including:

Spin the wheel
Scratch cards

These templates are fully customizable in an editor that does not require you to write code. You can create and launch these campaigns to increase user engagement on your website.

Spin the Wheel

The Spin the Wheel template allows you to create an interactive prize wheel to engage and reward users.

Use cases

Capture leads: Encourage users to sign up or provide their email/phone number to spin the wheel.
Distribute coupons: Offer varying discount percentages (for example, “10% Off”, “Free Shipping”) as prizes.
Drive daily engagement: Create “Daily Spin” campaigns to encourage users to return to your website.

Configure the Template

After you select the template, customize it using the Spin and Styling tabs in the editor side panel. To access these settings:

Click the wheel element on the canvas and select the Settings icon from the floating toolbar.

Configure the Default Styling

Under the Styling tab, select Default. This section lets you customize the wheel’s appearance before the user interacts with it.

Section	Customization options
Wheel Configuration	Wheel and pointer size: Select S (Small), M (Medium), or L (Large). Use with form: Toggle On to require users to fill out a form (for example, Email/Phone) before spinning. Toggle Off for an immediate spin action. Pointer position: Choose the position of the winning indicator (for example, Right, Top).
Colors	Bg color: Set the background color behind the wheel. Pointer color: Set the color of the indicator arrow. Border color: Set the color of the wheel’s border.
Spin Button	Spin button color: Customize the background color of the button. Spin button text: Enter the display text on the button (for example, “Spin to Win”). Spin button text color: Set the color of the button text. Spin button font size: Adjust the text size.
Layout & Borders	Margin: Adjust spacing outside the wheel container. Padding: Adjust spacing inside the wheel container. Border width: Set the thickness of the container border.

Configure Wheel Sectors (Widgets)

To define prizes, probability, and appearance of the wheel sectors, configure the Addable Widgets. Each Widget corresponds to a specific sector on the wheel. To access these settings:

Select the wheel element on the canvas.
On the floating toolbar, click the Items icon. The Addable Widgets panel appears on the right.

Section	Customization Options
Widget Management	Add New Widget: Click the button at the bottom of the panel to add a new sector to the wheel. Delete Widget: Click the Trash icon on a widget card to remove that sector. Expand/Collapse: Click the arrow on the widget card to show or hide details.
Widget Details	Set win %: Enter a numerical value to determine the probability of landing on this sector. Title: Enter the text displayed on the sector (for example, “50% off”, “Try Again”). Coupon code: Enter the coupon code associated with this prize (for example, KIWI_100). Lose option: Toggle this On if this sector represents a non-winning outcome.
Styling	Font size: Adjust the size of the sector text. Font color: Set the color of the sector text. Sector color: Set the background color for this specific slice of the wheel. Upload image: (Optional) Upload an icon or image to display on the sector instead of, or along with, text.

Configure the Winning Screen

On the Styling tab, select Winning Screen. This allows you to customize the content revealed to users after a successful spin. This section is divided into three sub-tabs: Image, Text, and Coupon box.

Image

Section	Customization Options
Image Settings	Upload image: Upload a custom image to display on the winning screen. Border color: Set the color of the image border. Margin: Adjust the outer spacing of the image. Padding: Adjust the inner spacing of the image. Border width: Set the thickness of the image border.

Text

Section	Customization options
Text Styling	Title: Enter the congratulatory text (for example, “Congratulations, you won”). Font size: Adjust the size of the text. Font color: Choose the text color. Bg color: Set the background color for the text area.
Layout & Borders	Margin & Padding: Adjust spacing around the text. Border width & radius: Customize the thickness and roundness of the border. Border color: Set the color of the text area border.

Coupon Box

Section	Customization Options
Box Settings	Box size: Select S (Small), M (Medium), or L (Large). Box type: Choose the style (for example, Solid). Box color: Set the main color of the coupon box. Bg color: Set the background color.
Text & Icons	Font size & color: Customize the coupon code text appearance. Icon color: Set the color for the copy icon. Give copy icon: Toggle On to allow users to copy the code with one click.
Layout & Borders	Margin & Padding: Adjust spacing around the coupon box. Border width, radius & color: Customize the border appearance.

Configure the Losing Screen

On the Styling tab, select Losing Screen. This allows you to customize the view displayed to users when they do not win a prize. This section is divided into two sub-tabs: Image and Text.

Image

Section	Customization Options
Image Settings	Upload image: Upload a custom image to display on the losing screen. Border color: Set the color of the image border. Margin: Adjust the outer spacing of the image. Padding: Adjust the inner spacing of the image. Border width: Set the thickness of the image border.

Text

Section	Customization Options
Text Styling	Title: Enter the non-winning text (for example, “Better luck next time”). Font size: Adjust the size of the text. Font color: Choose the text color. Bg color: Set the background color for the text area.
Layout & Borders	Margin & Padding: Adjust spacing around the text. Border width & radius: Customize the thickness and roundness of the border. Border color: Set the color of the text area border.

Scratch Card

The Scratch Card template creates a virtual “scratch-off” experience. Users interact with the campaign by scrubbing their cursor or finger over an image to reveal a hidden prize or message underneath.

Use Cases

Reveal mystery discounts: Build anticipation by hiding the discount amount (for example, “Scratch to reveal your deal”).
Contest entries: Use a “Scratch and Win” mechanic for instant-win contests.
Exclusive promos: Engage users by requiring an interaction to access a promo code.

Configure the Template

To configure the Scratch Card, you will use the floating toolbar and the configuration side panel. To access these settings:

Click the scratch card element on the canvas.
On the floating toolbar, click the Settings icon.
Click the square icon.

Configure Default Styling

Under the Styling tab, select Default. This section controls the card’s appearance before the user scratches it.

Section	Customization Options
Card Appearance	Bg color: Set the background color for the scratch card container. Upload image: Choose the “cover” image that users will scratch away (for example, a gift box, a pattern, or a “Scratch Here” graphic). You can upload a custom image.
Behavior	Use with form: Toggle On: Requires the user to submit details (like email/phone) before they can scratch the card. Toggle Off: Allows immediate interaction with the scratch card.
Layout	Margin: Adjust the spacing outside the scratch card element. Padding: Adjust the spacing inside the scratch card element.

Configure the Winning Screen

On the Styling tab, select Winning Screen. This section defines the content revealed when the user successfully scratches the card and wins. The Winning Screen has three sub-tabs: Image, Text, and Coupon box.

Image

Section	Customization Options
Image Settings	Upload image: Upload a custom image to display as the main visual. Card Bg color: Set the background color of the card that is revealed underneath the scratch layer. Border color: Set the color of the image border. Margin & Padding: Adjust the outer and inner spacing around the image. Border width: Set the thickness of the border.

Text

Section	Customization Options
Text Styling	Title: Enter the congratulatory text. Font size & color: Customize text appearance. Bg color: Set the background color for the text area.
Layout & Borders	Margin & Padding: Adjust the spacing around the text. Border width, radius & color: Customize border appearance.

Coupon Box

Section	Customization Options
Box Settings	Box size, type & color: Customize the coupon container appearance. Bg color: Set the background color of the coupon box.
Text & Icons	Text styling: Adjust font size and color of the code. Copy icon: Enable a copy button and set its color.

Configure the Losing Screen

On the Styling tab, select Losing Screen. This allows you to customize the view displayed when users do not win a prize.

Image

Section	Customization Options
Image Settings	Upload image: Upload a custom image to display. Border color: Set the color of the image border. Margin & Padding: Adjust spacing around the image. Border width: Set the thickness of the image border.

Text

Section	Customization Options
Text Styling	Title: Enter the non-winning text. Font size & color: Customize text appearance. Bg color: Set the background color for the text area.
Layout & Borders	Margin & Padding: Adjust spacing around the text. Border width, radius & color: Customize the thickness and roundness of the border. Border color: Set the color of the text area border.

Guide

No-Code Gamification Templates (OSM)

Overview

Spin the Wheel

Use cases

Configure the Template

Configure the Default Styling

Configure Wheel Sectors (Widgets)

Configure the Winning Screen

Image

Text

Coupon Box

Configure the Losing Screen

Image

Text

Scratch Card

Use Cases

Configure the Template

Configure Default Styling

Configure the Winning Screen

Image

Text

Coupon Box

Configure the Losing Screen

Image

Text

​Overview

​Spin the Wheel

​Use cases

​Configure the Template

​Configure the Default Styling

​Configure Wheel Sectors (Widgets)

​Configure the Winning Screen

​Image

​Text

​Coupon Box

​Configure the Losing Screen

​Image

​Text

​Scratch Card

​Use Cases

​Configure the Template

​Configure Default Styling

​Configure the Winning Screen

​Image

​Text

​Coupon Box

​Configure the Losing Screen

​Image

​Text

Overview

Spin the Wheel

Use cases

Configure the Template

Configure the Default Styling

Configure Wheel Sectors (Widgets)

Configure the Winning Screen

Image

Text

Coupon Box

Configure the Losing Screen

Image

Text

Scratch Card

Use Cases

Configure the Template

Configure Default Styling

Configure the Winning Screen

Image

Text

Coupon Box

Configure the Losing Screen

Image

Text